LifePsychic Frequently Asked Questions


Registration


How do I register for LifePsychic?

Registering on LifePsychic is quick, easy, and FREE! All you have to do is fill out the one step registration form and verify that you are 18 or older.


Will I need to use my credit card to verify identity?

Yes, you will need to enter a valid credit card number to verify that you are 18 or over. Your card is NOT charged this is strictly for verification purposes.


What information do I need to include in registration?

The registration process will a valid email address, and a username and password, that you will create. You will also need a valid credit card number in order to verify that you are 18 or over.


Do I need my credit card to register for identity verification?

Yes, you will need your credit card information to register on LifePsychic because the verification process requires you to enter a valid card number to verify you are over 18 years old.


Can I have more than one account per name or email address?

Each user is only allowed one account. Having more than one account on LifePsychic is strictly forbidden, this is stated in the Member Agreement.


Why Can?t I Get Connected?

There are a few reasons why you would not be able to get connected when trying to make a call to a user. The first reason is that you have not verified your account. If you have not entered a valid credit card number to verify you are over 18, you will not be able to make a call to a psychic. Also if you are an international caller, you will have to follow the special instructions for entering your phone number when you register. You can check this by going to your account and selecting Change Personal Info. Also you may have entered your phone number incorrectly. This can also be checked by going to Change Personal Info. Lastly, you may have a zero balance, and will need to make a deposit before making a call.


What Happens if I am not Happy with My Reading
?

At LifePsychic.com we hope that you always have satisfactory experience. If there is a reason why this doesn?t happen we will refund your Account for up to $25 in a one month period. It is important that you also leave feedback, so the advisor knows how you felt after the reading was over, and also so future users know what type of reading they will be getting if they call that psychic.


How do I choose the right psychic for me?

Depending on type of reading you want to get, will depend on who you want to get a reading from. However it is very helpful to read the feedback left by other users. Also all the top rated psychics are featured on the homepage and have top placement within the category pages.


Privacy


Will my phone number and name be disclosed to the advisors who contact me?

No, your private information will stay completely confidential. The psychic advisors will not be contacting you directly. You will be connected to your advisor through LifePsychic when you hit the Talk Live button. The advisor will not have any of your personal information, and you will not have any of the advisor?s personal information. The only information the advisor will be able to view is your LifePsychic user name.


My Mail


How can I check my messages?

To check your messages, login to LifePsychic and go to My Messages. If you have a message it will tell you how you have an unread message. To view the message click on it and the message will come up.


How can I write and send a message to a LifePsychic user or advisor?

To write and send a message to a user or a psychic, simply click on Send Message in My Messages found on the My Account page.


Feedback


Who can I leave feedback for and how do I do it?

As a user you are allowed to leave feedback to advisors you received services from. You can do so by going to My Account and clicking on Leave Feedback. A list of advisors that you got readings from will come up, click on Leave Feedback. You will then be able to rate the call and leave a comment.


Deposit


How can I deposit funds to LifePsychic?

You can buy credit at LifePsychic by going to My Balance section in My Account and using PayPal or major credit cards to transfer funds. Funds can be deposited to LifePsychic through your PayPal account immediately.


How can I withdraw funds from LifePsychic?

Withdrawals can be made by going to My Account, and then clicking on Withdrawal.


Personal Profile


How can I change my password, email and/or personal information?

To change your password, email or personal info, simply go to Change Personal Info in My Account and update. Your member name, first and last name cannot be changed. 


Advisor


For Advisor Tips Click Here

What steps do I take to become an advisor on LifePsychic?

To become an advisor you have to be able to give support and help to your callers. To take the first step, please register by clicking Give Advice, found on the bottom of the homepage. After you register you can log in and create your advisor Profile. We have provided you with a To Do List to follow to ensure you do not miss an important step when setting up your profile.


How can I update my advisor profile?

As an advisor you can update your profile at Advisor Profile section of My Account. You can update your description, introduction, browse images or upload your own designed page. You can do this at anytime, just by simply logging on to your account, or calling a LifePsychic representative.


How can I view and update my clients?

To view and update your clients or callers, visit the My Clients section after logging in to My Account. Here you can add the LifePsychic users who have called you for a reading and will be calling again.


How can I create a schedule that my clients can see?

As an advisor you can create a schedule by going to My Account, then go to the My Schedule section. There you can set days, time and status that work best for you. Please really think about what hours you want to be available to take calls. It is extremely important that you answer all calls that come to you.


Can I Change my Schedule?

Yes you can change your schedule at any time. You do this by logging on to LifePsychic and going to My Account. Then select My Schedule and make the appropriate changes. It is important to make adjustments to your schedule when necessary to ensure that you are answering every call from the users.


What happens if I miss a call?

LifePsychic has a very strict policy with missed calls. We have installed a program that scans the site for missed calls. Any advisors who miss calls will be taken off the site for 3 days as a probation period. During that time your profile will not be seen by users and you will be unable to receive calls. If this happens 3 times your profile will be taken off the site indefinitely. You will also have $2 deducted from your account for every missed call. That is why it is imperative that you set a schedule that works for.


What happens when I am giving a reading and someone else tries to call me?

Your status will show as busy when you are taking a call. Should someone try to call you while you are giving a reading, they will receive a message that you are currently busy and to try again later or schedule an appointment. This will not show up as a missed call.


What is My Status and how can I use/change it?

When logged in as a psychic, in My Account section of LifePsychic you can set your Status. This will tell the users your current status. The statuses you can pick from are: Available and Not Available. Your potential clients also have an option to schedule calls with you in accordance with your schedule and Status. It is important to remember when you are making your schedule that you also have to set your status as well. If you are going to unavailable during a scheduled time you can do two things. One is log on to LifePsychic and manually change your status to unavailable. Two, you can call (877) LIFE LUV and follow the prompts and change your status over the phone. If you are having a problem doing this you can contact a LifePsychic representative and they can do it for you.


What is a Featured Psychic and how can I become one?

Featured Psychics are advisors whose profiles are up on home page and first spots of every category. To take one of those spots you must participate and win an auction for the desired spot through Bidding for Top in My Account.


Refer a Friend


If I Want to refer a friend for LifePsychic, how do I do it? What choice of rewards do I have?

If you already have an account with LifePsychic simply go to Refer a Friend on the Home page, above the main menu and enter your and your friend?s information. You will get paid $50 when you friend registers and becomes a paying caller on the site. For further terms and conditions you can read the Affiliate Agreement.


Promotions


How do I view the most recent promotions of LifePsychic?

When you register, make sure you mark Send me Promotions checkmark to receive emails with most recent deals and discounts. LifePsychic also provides its users and advisors access to all its most current promotions on the Promotions page, found on the homepage. This page will let users and advisors know exactly what promotions the site is running and when they will expire. In addition to this LifePsychic has banners all over the site showing the most current promotions.